Tiritiri Matangi Service Cancelled 23.05.2015Saturday 23rd May
Dear valued customers,
Please be advised that the service the Tiritiri Matangi Island for Saturday 23rd May 2015 has been cancelled due to the servere weather conditions. We have closed of all availability for today's tour and is no longer open for bookings.If you have booked your travels with us, please give us a call on 09 307 8005 to discuss further options.
Our apologies for any inconveniences that this may cause.
360 Discovery Team.
ROTOROA AND COROMANDEL SERVICE CANCELLATION 23/05/15Friday 22nd May
Dear Valued Customers,
Please be advised that the Coromandel and Rotoroa Ferry Service is cancelled on 23/05/15 due to severe weather conditions.
Sorry for any inconvienience that this may cause.
360 Discovery Team
Gulf Harbour ServicesThursday 14th May
Dear Valued Commuters,
Due to the worsening weather conditions and the wind against the tide all remaining Auckland to Gulf Harbour, Gulf Harbour to Auckland services will be via bus replacement.
The current 0345pm service has had to return to Gulf Harbour due to the rough conditions.
If you have any questions do not hesitate to contact the office during opening hours.
360 Discovery team.
Gulf Harbour service update - 5 May 2015Tuesday 5th May
We sincerely apologise for the series of events this morning which led to no text alert going out to customers notifying them of delays and no bus replacement service being available for this morning’s 7.30am GH to AKL run. Takahe had electrical issues this morning which caused delays in her getting up to Gulf Harbour and no buses being available at such short notice. Takahe’s electrical issue has now been fixed and she is back in service.
We take our customer updates seriously and are aware of the pressure and stress delays in our services cause our customers. We are putting measures in place to improve the timeliness of our updates to avoid this happening again.
Please be advised of Gulf Harbour’s vessel movements for the rest of this week: Wednesday 6, Thursday 7 and Friday 8 May.
- D1 and D3 will both be doing the 06.45am GH to AKL service.
- D1 will be the only vessel on Wednesday, Thursday and Friday evening’s 16.45pm AKL to GH service, so this service might be a bit busier than usual.
- Takahe will be on the 07.30am GH to AKL and 17.30pm AKL to GH services.